California sales tax (9.75%) will be added to orders shipped within California.

Return Policy for Store Purchase

Purchase can be returned for credit or exchange if returned in saleable condition with original UPC tickets and packaging materials (for instance, box for shoes) within 5 days from the purchase. The articles must not have been worn or used.

Return Policy for Online Purchase

Purchase can be returned for credit or exchange if returned in saleable condition with original UPC tickets and packaging materials (for instance, box for shoes) within 7 days from the receipt. The articles must not have been worn or used, and sales receipt must be enclosed. You will be responsible for the return freight charge. If the return is for exchange, you will be charged for the exchange shipment charge. If the refund is issued for the online purchase, the freight charge will be excluded from the refund. If you return the online purchase for refund and if your online purchase was shipped via freight prepaid, you will be charged for the freight charge and the freight charge will be deducted from the refund. You may bring your return to our corporate store located in La Canada Flintridge, California.

The return policy for the articles purchased at the corporate store differs from the online return policy. Please refer to the return policy when you make the purchase at our corporate store.

Privacy Policy

We would like to thank you for visiting BabyRai.com and shopping with us. The below explains our online privacy policy. BabyRai.com is committed to ensuring that any of your information submitted to us via our web site will only be used to process your order.

Your E-mail and Mailing Addresses

When you give us your e-mail and mailing addresses to place your order, we will keep your e-mail and mailing addresses to process your order or to send you periodic announcements for new products and special sale. Your e-mail address will not be shared with any third party.

Telephone Numbers

When you give us your telephone number to place your order, we will keep your phone number to process your order only. We will only contact you to process your order and your phone number will not be shared with any third party.

Security

We use industry-standard encryption technologies when transferring and receiving customer data via our web site.